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Degraded

Some users are unable to submit FNA.

May 07 at 05:00pm GMT+8
Affected services
OneSynergy

Resolved
May 07 at 09:35pm GMT+8

The rollback is done - we are monitoring for any impact.

Our apologies for any inconvenience caused.

Updated
May 07 at 09:30pm GMT+8

We're reverting a recent change that affected certain users' ability to submit online trade FNAs.

The submission functionality will be restored within an estimated 15 minutes.

Updated
May 07 at 05:03pm GMT+8

A recent change impacted the capability of certain users to submit online trade FNAs - we are rolling back the change to restore the submission functionality.

Our apologies for any inconvenience caused.

Created
May 07 at 05:00pm GMT+8

We are looking into the cause of the issue. We apologize for any inconvenience caused.