Previous incidents

January 2023
Jan 10, 2023
1 incident

OneSynergy is down

Downtime

Resolved Jan 10 at 04:02pm GMT+8

OneSynergy recovered.

1 previous update

December 2022
Dec 05, 2022
1 incident

Public Website, OneSynergy, iSynergy, and 1 other service are down

Downtime

Resolved Dec 05 at 01:22pm GMT+8

iSynergy recovered.

5 previous updates

November 2022
Nov 16, 2022
2 incidents

OneSynergy - Service Degradation

Resolved Nov 16 at 07:00pm GMT+8

There is currently some issue causing service degradation - you may experience some delays with regards to load times.
We are attempting to fix this as quickly as possible, please bear with us.
Our apologies for the inconvenience.

OneSynergy is down

Downtime

Resolved Nov 16 at 01:34pm GMT+8

OneSynergy recovered.

1 previous update

Nov 15, 2022
2 incidents

Mobile 2FA issues

Resolved Nov 15 at 03:48pm GMT+8

Users have reported that there is an issue with receiving the 2FA code when attempting to log in via the OneSynergy mobile app.

Please use the web version instead for the time being, we are looking into this. Our apologies for the inconvenience.

OneSynergy is down

Downtime

Resolved Nov 15 at 03:18pm GMT+8

OneSynergy recovered.

7 previous updates

Nov 01, 2022
1 incident

Some services are down

Downtime

Resolved Nov 01 at 12:43pm GMT+8

Resolved. Thank you for your patience.

2 previous updates