Previous incidents
Degraded Performance – Singlife Integration
Resolved Dec 22, 2025 at 10:33am UTC
We are currently experiencing degraded performance with the Singlife integration. Some users may encounter intermittent issues when editing BOR. If you face any issues, please proceed using the manual submission process as a temporary workaround.
We apologise for any inconvenience caused and appreciate your patience.
Degraded Performance
Resolved Dec 17, 2025 at 8:17am UTC
We are currently experiencing degraded performance. Some pages and login attempts may be slower than usual. Our team is investigating and working to restore normal performance as soon as possible.
Office 3A Wifi is down
Resolved Dec 15, 2025 at 3:56pm UTC
Office 3A Wifi recovered.
5 previous updates
Office 3A Wifi is down
Resolved Dec 14, 2025 at 10:42pm UTC
Office 3A Wifi recovered.
15 previous updates
Office 3A Wifi is down
Resolved Dec 13, 2025 at 8:19pm UTC
Office 3A Wifi recovered.
13 previous updates
OneSynergy and Office 3A Wifi are down
Resolved Dec 12, 2025 at 6:23pm UTC
Office 3A Wifi recovered.
7 previous updates
Office 3A Wifi is down
Resolved Dec 11, 2025 at 6:15pm UTC
Office 3A Wifi recovered.
5 previous updates
Office 3A Wifi and Office 3B Wifi are down
Resolved Dec 10, 2025 at 3:53pm UTC
Office 3A Wifi recovered.
9 previous updates
Office 3A Wifi is down
Resolved Dec 8, 2025 at 5:39pm UTC
Office 3A Wifi recovered.
3 previous updates
Office 3A Wifi is down
Resolved Dec 7, 2025 at 6:24pm UTC
Office 3A Wifi recovered.
1 previous update
Singlife Integration Temporarily Disabled
Resolved Nov 6, 2025 at 3:53am UTC
We have temporarily disabled the Singlife integration due to an issue causing submission errors. Our team is working with Singlife to resolve this promptly. Please use the e-Portal method for submissions in the meantime.
OneSynergy is down
Resolved Nov 6, 2025 at 3:51am UTC
OneSynergy recovered.
1 previous update
Office 3A Wifi is down
Resolved Nov 3, 2025 at 5:26pm UTC
Office 3A Wifi recovered.
1 previous update
Office 3A Wifi is down
Resolved Nov 1, 2025 at 4:27pm UTC
Office 3A Wifi recovered.
3 previous updates
Office 3A Wifi is down
Resolved Oct 31, 2025 at 11:58pm UTC
Office 3A Wifi recovered.
1 previous update
Office 3A Wifi is down
Resolved Oct 30, 2025 at 11:32am UTC
Office 3A Wifi recovered.
5 previous updates
Office 3A Wifi is down
Resolved Oct 29, 2025 at 2:03pm UTC
Office 3A Wifi recovered.
5 previous updates
Office 3A Wifi is down
Resolved Oct 28, 2025 at 9:02pm UTC
Office 3A Wifi recovered.
5 previous updates
Office 3A Wifi is down
Resolved Oct 27, 2025 at 11:27am UTC
Office 3A Wifi recovered.
1 previous update
Office 3A Wifi is down
Resolved Oct 26, 2025 at 11:45pm UTC
Office 3A Wifi recovered.
3 previous updates
Office 3A Wifi and Office 3B Wifi are down
Resolved Oct 25, 2025 at 10:36pm UTC
Office 3A Wifi recovered.
6 previous updates
Office 3A Wifi is down
Resolved Oct 24, 2025 at 11:46pm UTC
Office 3A Wifi recovered.
1 previous update
Singlife Ezsub Integration Error
Resolved Oct 2, 2025 at 2:14am UTC
We are currently experiencing issues with Singlife integration. Some functions may not perform as expected and we are working with Singlife to resolve them.
In the meantime, should you encounter any errors during submission, kindly submit via manual E-portal.