Previous incidents

November 2023
Nov 22, 2023
1 incident

Intermittent disruption of MyInfo

Degraded

Resolved Nov 22 at 02:20pm GMT+8

MyInfo functionality is now fully restored.

1 previous update
Nov 21, 2023
1 incident

OneSynergy is down

Downtime

Resolved Nov 21 at 07:41pm GMT+8

OneSynergy recovered.

1 previous update
Nov 17, 2023
2 incidents

Issue preventing supervisors from approving FNA's.

Degraded

Resolved Nov 17 at 01:51pm GMT+8

We have put out a fix for the issue - supervisors may approve FNAs as usual.

1 previous update

OneSynergy is down

Downtime

Resolved Nov 17 at 12:20am GMT+8

OneSynergy recovered.

1 previous update
Nov 14, 2023
1 incident

OneSynergy is down

Downtime

Resolved Nov 14 at 10:00pm GMT+8

OneSynergy recovered.

1 previous update
Nov 07, 2023
1 incident

OneSynergy is down

Downtime

Resolved Nov 07 at 01:34pm GMT+8

OneSynergy recovered.

1 previous update
October 2023
Oct 31, 2023
1 incident

Public Website is down

Downtime

Resolved Oct 31 at 11:01pm GMT+8

Public Website recovered.

1 previous update
Oct 19, 2023
1 incident

OneSynergy is down

Downtime

Resolved Oct 19 at 04:58pm GMT+8

OneSynergy recovered.

1 previous update
Oct 13, 2023
1 incident

OneSynergy is down

Downtime

Resolved Oct 13 at 10:02am GMT+8

OneSynergy recovered.

1 previous update
Oct 03, 2023
1 incident

Public Website is down

Downtime

Resolved Oct 03 at 01:00am GMT+8

Public Website recovered.

1 previous update
September 2023
Sep 28, 2023
1 incident

OneSynergy is down

Downtime

Resolved Sep 28 at 06:09pm GMT+8

OneSynergy recovered.

1 previous update
Sep 22, 2023
1 incident

OneSynergy is down

Downtime

Resolved Sep 22 at 12:32pm GMT+8

OneSynergy recovered.

1 previous update
Sep 20, 2023
1 incident

Degraded Performance with MFC, Emails & SMS.

Degraded

Resolved Sep 20 at 06:55pm GMT+8

The issue affecting MFC and other areas has been fixed.

1 previous update
Sep 18, 2023
1 incident

OneSynergy is down

Downtime

Resolved Sep 18 at 02:41pm GMT+8

OneSynergy recovered.

1 previous update
Sep 16, 2023
1 incident

OneSynergy is down

Downtime

Resolved Sep 16 at 06:12am GMT+8

OneSynergy recovered.

1 previous update
Sep 13, 2023
1 incident

OneSynergy is down

Downtime

Resolved Sep 13 at 10:47am GMT+8

OneSynergy recovered.

1 previous update
Sep 09, 2023
1 incident

OneSynergy is down

Downtime

Resolved Sep 09 at 12:31am GMT+8

OneSynergy recovered.

1 previous update
Sep 07, 2023
1 incident

Client Relationship Management may be inaccessible by a subset of users

Degraded

Resolved Sep 08 at 08:53am GMT+8

The issue preventing a subset of users from accessing the Client Relationship Management page has been resolved.

1 previous update
Sep 03, 2023
1 incident

Public Website is down

Downtime

Resolved Sep 03 at 12:51am GMT+8

Public Website recovered.

1 previous update